Frequently Asked Questions
Why am I receiving more than one bill for the same surgery?
There are a number of separate charges associated with your surgical procedure. You might receive charges from several providers in addition to the Surgical Center.
Your surgeon’s office; his/her fee for performing your surgery.
Anesthesiology; if you received services from the anesthesia provider, Southern Perioperative Services
Your pathologist; services for tissue specimens removed during surgery requiring further examination.
Durable medical equipment for crutches, splints, etc.
- Lab or diagnostic fees.
What type of credit cards do you accept?
We accept all major credit cards such as Visa, Mastercard, Discover, American Express and CareCredit. You are welcome to visit the CareCredit website at: www.carecredit.com to pre-apply for their services before your date of surgery.
When should I expect my first bill?
We will bill you any balance due after your insurance company has paid your claim.
Do you charge interest?
Are we able to set up a payment plan?
Copayments and amounts due under your deductible are due no later than the day of your surgery. Please contact our office at 205.345.5500 if you have any questions.
What is your credit and payment policy?
Unless arrangements are made in advance, full payment is due in advance of your procedure.
We strongly encourage you to personally contact your insurance company about your upcoming surgery. It is mandatory that YOU, as the insurance subscriber, confirm that all prior authorization information necessary to your specific policy is completed before your surgery date. You may be penalized by your insurance company if you don’t follow your policy guidelines. You must understand what your benefits cover and how this may affect you financially.
We will submit insurance claims for you. We may request that your deductible and copay amounts are paid on or before your date of surgery. You will receive a notice from us regarding the amount to pay.
If you anticipate difficulty in paying your bill, please let us know immediately.